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Delivery & Dispatch

Delivery & Dispatch Service

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Outsource Tel is the one of the largest call and dispatch center for Restaurant Delivery Service Providers. We are fastest among all call center in placing and taking order. 90% of our orders gets placed in 2-8 minutes. We are the only call center outside US with more than 15 years of combined experience in working with the most famous RDS software “Big Tree Solution’s RDSLOGIC” as a part of 12 different RDS companies. Our RDS supervisor takes care of each and every detail of the order and are always on the top of everything. All of our Dispatcher and customer care agents have at least 1 year of experience in the relevant field. Our team is trained, encouraged and vested to up sell when possible, increasing the order ticket averages. They use our natural sounding call cycle for a superior customer ordering experience. OT is the only end to end RDS call center that offers every service that any RDS can think of. Below is the some of the services we offer.

  • Order Taking and Dispatching
  • Customer Care and Support
  • Administrative tasks
  • Menu updates and Entry
  • Restaurant page setup
  • Setting up delivery Zones and hours
  • Chat and Email support
  • Social Media
  • New Restaurant sign ups and Business development